We kindly ask that you respect our scheduling policies
You are booking OUR TIME - our time HAS VALUE
We require a valid Credit Card on File to book & hold appointments
By booking a service with us you acknowledge that you have read and agree to our policies
and that we have your permission to charge your Card on File for any policy fee's you may incur.
- - FULL 24 HOUR NOTICE - -
If you are unable to keep your appointment or If you change your mind about one or more of the services you booked Kindly give us a FULL 24 HOUR NOTICE so that we may adjust our books/time accordingly(24 hours BEFORE your appointment DAY and TIME)Canceling, Rescheduling or Changing your appointment or your scheduled services IN ANY WAY with less than a 24 hour notice will result in a charge equaling 50% of the scheduled service/services & your card on file will be charged.
- SAME DAY CANCELLATIONS -
Canceling or rescheduling your appointment or canceling one or more of the services you scheduled on the same day of your appointment Will result in a charge equaling 100% of the scheduled service/services & your card on file will be charged.
- NO SHOWS -
If you do not show up to your scheduled appointment your card on file will be charged 100% of the scheduled service/services
- ARRIVAL POLICY -
Please arrive to the building 10 minutes prior to your appointment time- this will allow time for parking, restroom visits, undressing, etc.- we have clients scheduled after you so we need to BEGIN your service ON TIME- you need to be in the room and on the treatment table AT your scheduled time If you walk into the studio 5 minutes or more past your scheduled time there WILL NOT be enough time to complete your service Your appointment will be considered a Same Day Cancellation and your card on file will be charged 100% for the scheduled service/services You may reschedule the appointment (or missed service) for a later date if you wish
PLEASE NOTE
If you refuse to pay your policy fees or your card on file declines charges, you will not be able to schedule with us again until the charges are paid in full
Thank you for understanding and for respecting our time
We truly value your business
Brenda + Calsey
